Privacy Policy for Elite Rental Cars LLC

Effective Date: 04/15/2026

Elite Rental Cars LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, including in connection with SMS/text messaging communications.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Full name
• Phone number
• Email address
• Driver’s license information (if applicable)
• Payment information

For SMS communications, we specifically collect your mobile phone number and any information you provide when responding to messages.

2. How We Use Your Information

We use your information to:

• Process and manage vehicle rental bookings
• Send transactional messages (e.g., booking confirmations, reminders, updates)
• Provide customer support
• Send promotional and marketing messages (if you have opted in)
• Improve our services

3. SMS/Text Messaging Terms & Consent

By providing your phone number and opting in, you consent to receive SMS/text messages from Elite Rental Cars LLC. These may include:

• Reservation confirmations and reminders
• Account or service updates
• Promotional offers and marketing messages

Message frequency may vary.
Message and data rates may apply.

You can opt out of receiving SMS messages at any time by replying:

• STOP to unsubscribe
• HELP for assistance

Consent to receive marketing text messages is not a condition of purchase.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with a trusted third-party service provider, Wheelbase Pro, to assist with reservation management, customer communication (including SMS messaging), and business operations.

We may also share your information with:

• Payment processors to complete transactions
• Service providers supporting our operations
• Legal authorities if required by law

All third parties are required to maintain the confidentiality and security of your information.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system can be guaranteed 100% secure.

6. Your Privacy Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections
• Request deletion (subject to legal requirements)
• Opt out of marketing communications, including SMS, at any time

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Cookies and Tracking

If you use our website, we may use cookies or similar technologies to enhance your experience and analyze traffic.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us:

Elite Rental Cars LLC
250 Finney Dr SW Huntsville, AL, 35824
judd@eliteusa.net
256-998-6611

By providing your phone number, you agree to receive text messages from Elite Rental Cars LLC. Message and data rates may apply. Reply STOP to opt out.